EURBASKET00
LEGAL · UPDATED 2026-10-08

REFUND POLICY

Last updated: 8 October 2026

Resources are digital goods delivered right after payment. At checkout you agree to immediate delivery and acknowledge that your right of withdrawal ends with it (EU consumer rules, § 356 (5) BGB). We still refund in the cases below.

We refund when

  • the resource does not start on a framework listed on its product page and we cannot fix it within 14 days of your ticket, or
  • you were charged twice for the same resource.

We do not refund

  • a change of mind after delivery,
  • problems with frameworks, versions or third-party resources not listed on the product page,
  • problems caused by changes to the resource's files,
  • licenses ended because of a breach of the terms of service.

How to request a refund

  1. Join the Ninefold Discord at works.n9fold.com/discord and open a ticket in #works-info.
  2. Add your Tebex transaction id (tbx-…) and describe the problem.
  3. Request within 14 days of purchase.

Refunds are paid back through Tebex to the original payment method. The license and the Discord roles of a refunded purchase end with the refund.